FAQ
Product Information:
- What type of paper do you use for your Art prints?
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Our fine art prints are produced on museum-grade archival matte paper selected for its tonal depth, texture, and longevity. We use papers such as Hahnemühle Photo Rag 308gsm and enhanced matte fine art papers, known for their smooth surface, rich blacks, and excellent color fidelity.
Digital works are produced with pigment-based giclée printing, while certain editions are offered as traditional darkroom C-type prints.
- What sizes are available?
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Available sizes are listed on each artwork page. Selected works are also offered in larger formats for collectors seeking a more immersive scale.
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Do you offer custom sizes or special editions?
If you wish to order a custom size print please contact hello@someprnts.com to discuss possibilities.
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What payment methods do you accept?
- We accept card payments (Visa, Mastercard), Apple Pay, PayPal, and Klarna.
Ordering and Shipping:
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What is the delivery time for orders?
- We dispatch all orders within 3-5 business days.
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All shipments are sent with tracked and signed delivery.
UK deliveries usually arrive within 2–3 working days after dispatch.
Please note that these are estimated shipping times and may vary due to factors beyond our control.
International deliveries may take 7–10 working days — good things usually do.
- How are the prints shipped?
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Smaller formats are shipped flat in protective, reinforced packaging. Larger unframed works are carefully rolled and sent in archival tubes to ensure their safety during transit.
- How do I track my order?
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status on our website or through the carrier's site.
- Do you offer international shipping?
- Yes, we offer free worldwide standart shipping. Delivery times may vary based on your location. Please check our Shipping Policy for more details.
hello@someprntscom.